Exploring Intercultural Technical Communication

TCM 18000/ 3 Cr.

This course will explore issues in diverse technical communication workplace settings using Intergroup Dialogue. Students will explore intercultural communication, conflict resolution, social identity, community, and social justice with diverse groups.

• Available Online: Yes
• Credit by Exam: No
• Laptop Required: No

Outcomes

Upon completion of this course, students will be able to

• Collaborate with others to build relationships in diverse groups
• Respond to derogatory comments and microagressions in the workplace
• Explore differences and commonalities between diverse groups
• Understand, define, use, and recognize each stage of the Intergroup Dialogue Four-Stage Model
• Engage in and promote empathy and equality in workplace settings
• Understand the impact of technical communication in a global workplace context
• Understand the need for sensitivity to differences in workplace international communication
• Function effectively in diverse groups
• Metacognitively reflect on their own communication skills and abilities

Principles of Undergraduate Learning (PULs)

5-Understanding Society and Culture

2-Critical Thinking 

1-Core Communication Skills